At PayLo, we value your trust & respect your privacy. This Privacy Policy provides you with details about the manner in which data from Sub-Merchants who use or may want to use our payment gateway services, as well as consumers is collected, stored & used by us. This Policy also covers the treatment of information that our back end technology providers / partners may share with us. You are advised to read this Privacy Policy carefully. If you do not agree to the terms of the policy, please do not use or access PayLo payment Services.
Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically.
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.We store information gathered on secure computers and use advanced security technology to prevent our computers from being accessed by unauthorized persons.

  • Information we collect and how we use it
We use commercially reasonable efforts to ensure that the collection of personal information is limited to that which is necessary to fulfill the purposes identified below. If we use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.
  • Account information

If you create an account to take advantage of the full range of services offered on PayLo, We may ask customers to enter personal data when placing an order, such as name, address, phone number, credit card/ banking details and E-mail address. We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or anytime after sign up) and contact you on behalf of other users (such as other users who send you friend requests, personal messages, or other social collaboration based events). We use your mobile numbers to send you transaction alerts and sms alerts based on your preferences. PayLo assures that this information will not be made public or sold to any third party. Currently, we collect personal information of our Sub-Merchants, through the Sub-Merchant registration process, the service agreement that we execute and various submitted documents of the Sub-Merchant’s creditability as required by us from time to time.
We also store customer information of customers making payments through PayLo. However, only when customer chooses to share the information on the businesses powered with PayLo applications we share the information to respective businesses. However, PayLo is not liable for misuse of this information by the business or people related to the businesses to whom the information is shared by the customer.

  • Feedback

If you contact us to provide feedback, register a complaint, or ask a question, we will record any personal information and other content that you provide in your communication so that we can effectively respond to your communication.

  • Activity

We record information relating to your use of PayLo, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and time stamp information. We use this type of information to administer PayLo and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of PayLo. However, You cannot be identified from this aggregate information.

  • Cookies

We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of PayLo may not work properly or at all. PayLo uses third party tools, who may collect anonymous information about your visits to PayLo using cookies, and interaction with PayLo products and services. Such third parties may also use information about your visits to PayLo products and services and other web sites to target advertisements for PayLo’s products and services. No Personally identifiable information is collected or used in this process. These third parties do not know or have access to the name, phone number, address, email address, or any personally identifying information about PayLo’s users. PayLo users can opt-out of sharing this information with third parties by deactivating cookies, the process of which varies by browser to browser. Please refer to the help file of your browser to understand the process of deactivating Cookies on your browser.

  • Enforcement

We may use the information we collect in connection with your use of PayLo (including your personal information) in order to investigate, enforce, and apply our Terms of Use and Privacy Policy.

  • Transfer of information

We may share your personal information with third parties to provide you with services that we offer through PayLo, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your personal information other than to provide the services requested by you.
We may share your personal information with third parties to provide you with services that we offer through PayLo, conduct quality assurance testing, facilitate creation of accounts, provide technical and customer support, or provide specific services, such as synchronization of your contacts with other software applications, in accordance with your instructions. These third parties are required not to use your personal information other than to provide the services requested by you.
We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”) that we may have now or in the future, in which case we will require them to honor this Privacy Policy. If another company acquires our company or our assets, that company will possess your personal information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.
We may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms of Use and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive.
We may disclose information in the aggregate to third parties relating to user behavior in connection with actual or prospective business relationship with those third parties, such as advertisers and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertising banners.

  • Links

PayLo may contain links to third party websites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party websites.

Controlling your personal data As a registered PayLo user, you can modify some of your personal information and your privacy preferences by accessing the “Account” section of this website.
  • Security

Your account is password protected. We use industry standard measures to protect the personal information that is stored in our database. We limit the access to your personal information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on PayLo, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy.
You hereby acknowledge that PayLo is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

  • Terms and modifications to this Privacy Policy

We may modify this Privacy Policy at any time, and we will post any new versions on this page. If we make any material changes in the way we use your personal information, we will notify you by sending an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any such changes will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our website. These changes will be effective immediately for new users of PayLo. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address.
In the event that the last e-mail you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of PayLo following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
If you (i.e. our Sub-Merchant) would like to view the information we have collected from you and your customers or you want to correct your information or the billing/shipping details of your customers or their IP addresses, please go to Merchant Login page and log into your account to view the above details and to review your personal information.

  • Dispute resolution

If you believe that PayLo has not adhered to this Privacy Policy you may write to PayLo at support{{ config("") }}.in